Security Notice — Fraudulent Mobile Applications 

Posted 2026-02-25

EX.IO has identified the presence of fraudulent mobile apps on app stores that falsely claim to be affiliated with EX.IO. These mobile apps are not published or endorsed by EX.IO, and installing them may expose users to significant risks, including credential theft, unauthorized account takeover, and potential financial losses. Please note that there is currently NO official EX.IO mobile app listed on any app store

If you suspect you have downloaded a fraudulent app: 

  1. Delete the app immediately 
  2. Change your EX.IO account password 
  3. Email us at cs@ex.io 

We thank you for your attention and cooperation in safeguarding your account and assets.